Throughout the year, we survey a random sample of 6,000 Delta Dental enrollees who have had a claim processed in the last three months. Responses received show us what we’re doing well and where improvement is needed.
We also ask enrollees to let us know how their dentists are doing. Results indicate that in every category, satisfaction with dentists is high. A sample of the 2015 survey results are below that will make your day.
2015 Enrollee Survey Results
Favorable/overall satisfaction with:
Quality of care: 98.6%
Dentist’s attitude and manner: 98.5%