FYI

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Welcome to Dr. Kenneth Yale

New SVP, CCO joins Delta Dental
Kenneth Yale, DDS, JD, joined our Delta Dental enterprise team this year. Dr. Yale’s new leadership role in Network Development and Professional Services is enhanced by his strong background in data science, law and governmental regulations.

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“Caleb’s Law” takes effect in California

For California dentists: Q Review, Summer 2017
California AB 2235 (also known as “Caleb’s Law”), took effect January 1, 2017. Follow-up bill, AB 224, redefines general anesthesia, defines deep sedation, and includes additional requirements for any dental procedure involving general anesthesia or deep sedation.

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Leaner and greener from a dentist’s perspective

See how going green saves money
Our recent webinar (now a video), “Going Green & Saving Green”, features an outstanding example of an eco-friendly office and how it got that way. Plus, you’ll get realistic and simple steps you can take to start “greening up” your practice and saving money, too.

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Hispanic initiative reaches more than 39,000 children

Ratoncito Perez teaches kids about teeth
The main character in our Hispanic program, Ratoncito Perez, visited 39 school districts in five states. With help from toothbrushes and bilingual educational coloring books, Ratoncito taught more than 39,000 children to care for their teeth. (Download the coloring book to share with your young patients!)

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Address change FAQs

Moving? Let us know your new address well in advance
We’ll update your practice location/mailing address in our system, contact you if your new location affects your fees, and notify you when the changes are effective. Start the process by using the Notice of Address Change form located on our website.

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Dental coverage – surviving in health care exchanges

We’re working to keep patients coming to you
We’re staying involved with what’s happening Washington, D.C. concerning health care and working to preserve the gains in coverage achieved in exchanges (even if the Affordable Care Act is repealed and replaced with something else). We support letting states keep what’s working for them and oppose taxing benefits.

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Provider Tools tip — Real-time claims

Start simplifying today
Real-time claim submission is easy — and saves money! There’s no cost from Delta Dental to submit claims with attachments. Simply log in to (or register for) your online account. You’ll be all set to start saving money and increasing efficiency.

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Credential department earns recognition

NCQA award demonstrates quality
Our Credential department was awarded certification from the National Committee for Quality Assurance for quality and consistency in its credentialing procedures.

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Click before you call

Get benefits information fast with Provider Tools
See the same information that Customer Service agents see — no phone call necessary. Log in to your online account and click My Patients or Eligibility & Benefits. Or, request a real-time pre-treatment estimate using My Patients or Submit Claim. You’ll usually get quick results, often while the patient is still in the office.

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Re-credentialing FAQs

Re-credentialing occurs every three years
Numerous contractual and regulatory requirements obligate us to conduct the re-credentialing process and to terminate the Delta Dental contracts of dentists who do not complete the process. Don’t take chances with your network status — be sure to return the re-credentialing form to us by the due date stated in the cover letter.

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