FYI

Dentist blog from Delta Dental

Category: Policies (page 1 of 2)

Processing policies, contracts, fees, CDT codes, ICD-10, re-credentialing

Use teledentistry to assess patients while sheltering in place

With your health and safety foremost in our minds, please use teledentistry to assess your patients for non-emergency consultations and emergency diagnoses.

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How to protect your practice during COVID-19

The safety and continued success of our providers is of utmost importance to us. Here are several ways you can better protect yourself, your staff, your business and your patients during the COVID-19 pandemic.

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Take a look at CDT 2020 updates

The American Dental Association’s CDT procedure codes and nomenclature* have been updated for 2020. Changes include 37 new codes, six code deletions and several nomenclature and description revisions. Please review our summary of changes and updated Delta Dental claims processing policies and begin using CDT 2020 codes on claims for procedures provided on and after Jan. […]

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Informed consent is key to patient satisfaction

Ensure a meeting of the minds
It’s important that patients understand their financial responsibilities for treatment that is covered – and not covered – by their dental benefits plan. Be sure to discuss treatment plans, alternatives and costs with your patients. And, obtain patients’ written acknowledgement of the discussion and that they agree with the treatment plan and understand the costs.

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Important reminders for 2018

Verify your TIN, use CDT 2018, report fraud
Review reminders and link to resources that will help us work together even more efficiently.

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Use CDT 2018 codes on claims 1-1-2018

Review the summary of changes
CDT 2018 includes 18 new codes, three code deletions and several description changes. A summary of the changes, including our applicable claims processing policies, is available for your review.

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Test sterilizers weekly

For California dentists: Q Review, Winter 2017
Testing your office sterilizers each week is required by the California Dental Board. This requirement includes using biologic indicators (not paper strips or packaging that changes color) and testing all sterilizers, even those used infrequently or as backup. During an onsite Quality Assessment review, the examiner checks your in-office spore testing log to ensure your compliance with regulations.

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“Caleb’s Law” takes effect in California

For California dentists: Q Review, Summer 2017
California AB 2235 (also known as “Caleb’s Law”), took effect January 1, 2017. Follow-up bill, AB 224, redefines general anesthesia, defines deep sedation, and includes additional requirements for any dental procedure involving general anesthesia or deep sedation.

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Address change FAQs

Moving? Let us know your new address well in advance
We’ll update your practice location/mailing address in our system, contact you if your new location affects your fees, and notify you when the changes are effective. Start the process by using the Notice of Address Change form located on our website.

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Credential department earns recognition

NCQA award demonstrates quality
Our Credential department was awarded certification from the National Committee for Quality Assurance for quality and consistency in its credentialing procedures.

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