FYI

Dentist blog from Delta Dental

Category: Provider Tools (Page 1 of 4)

Work more efficiently with Delta Dental’s Provider Tools. Find tips and tricks all about this helpful online interface, including instructional videos, webinars and promotional campaigns.

How to execute a successful teledentistry visit

Delivering dental care during a pandemic is tough, due to social distancing and equipment requirements, but you can maintain safe contact with your patients through teledentistry. In fact, you can plan your interactions so they are valuable for your patients and effective in your treatment.

Here are tips for conducting a successful consultation:

1. Scheduling

Give yourself time to prepare for the online/phone visit, to review patient records and x-rays.  Set aside enough time for your session to discuss issues, conduct an exam, and explain follow-up care.

2. Documentation

Have your patient fill out forms (intake, patient consent) ahead of the visit.  Note any problems or issues the patient has reported so you can focus your assessment.

3. Technology

Make sure your videoconferencing software is set up, with a web camera, and use a headset to keep your hands free for making notes or to demonstrate procedures. You can have images loaded for viewing with the patient. Ensure that your patient has the necessary internet connection for the visit. 

4. Environment

Make sure your background is quiet, so there are no distractions during the visit. You can position a source of light in front of your camera, and inform your patient to face natural light or a light source so you can view each other clearly.

5. Examination and tools

During the visit, when you are evaluating bite and oral health, give your patient instructions on what to do to facilitate your assessment.

You can direct the patient to position a metal or plastic spoon for retraction, use a mirror (compact or handheld dental mirror) for showing back of the teeth and posterior areas, and handle a flashlight or phone light for illumination. Your patient can use a wooden chopstick for bite testing and frozen wet cotton swabs for cold testing.

With preparation and a thorough approach, you can make a teledentistry visit fit into your seamless care delivery for patients when they are unable to make an in-person visit. It can be integrated into your practice, such as for postoperative exams, to keep your office chairs open for productive in-person visits.

Upcoming October webinars on Provider Tools

Learn the tips and tricks to speed up your mastery of Provider tools! This October, sign up for a few webinars that show the best ways of using Provider Tools. The webinars will also show you how you can talk to your patients about safely returning to the dentist and answer any additional questions you might have about reopening your practice.

Attend a Provider Tools webinar to learn:

  • How to use Provider Tools to manage your patients
  • How to talk to your patients about teledentistry and safe in-office visits
  • Where to find resources and information about re-opening your practice
  • And more!

Don’t miss out — register today!

October 6, 9 am PT / 12 pm ET

October 14, 11:30 am PT / 2:30 pm ET

October 22, 10 am PT / 1 pm ET

October 27, 10 am PT / 1 pm ET

Master Provider Tools and earn gift cards this fall

Running a dental practice isn’t simple, but Delta Dental has developed a suite of free Provider Tools to make it easier, faster and cheaper for you to manage appointments, claims and other day-to-day tasks.

Even better, you can earn rewards for mastering these tools! Between now and November 30, earn up to $60 worth of gift cards from Amazon, Target or Starbucks just for trying out Provider Tools (while supplies last).

For your chance to earn a gift card, just complete all the steps in either Option 1 or Option 2 below, then email us at providertools@delta.org to let us know you’re ready to claim your gift cards.

Option 1

  1. Submit 20 claims, including two with an attachment. Keep the claim numbers handy so you can provide them when you email us to claim your gift cards.
  2. Sign up for paperless claim payments (if you need assistance, call web support at 800-589-4712 to change your delivery option).
  3. Enjoy the $40 in gift cards you’ve earned for completing these tasks!

Option 2

  1. Submit 20 claims, including two with an attachment. Keep the claim numbers handy so you can provide them when you email us to claim your gift cards.
  2. Sign up for EFT. Select the EFT/ERA icon after signing in to your account.
  3. Enjoy the $60 in gift cards you’ve earned for completing these tasks!

Don’t wait. Earn your gift card today!

Upcoming webinars on Provider Tools and National Recovery Month

It’s back-to-school season. In the spirit of ongoing education, we’re announcing a series of webinars in September that will show you how to make the most of Provider Tools. The webinars will also show you how you can talk to your patients about returning to your practice safely and how you can help fight the opioid epidemic that continues to afflict the United States.

Attend a Provider Tools and National Recovery Month webinar to learn:

  • How to use Provider Tools to manage your patients
  • How to talk to your patients about teledentistry and safe in-office visits
  • How to help your patients manage pain without narcotics
  • How you can do your part to fight the opioid epidemic
  • And more!

Don’t miss out — register today!

September 9, 11 am PT / 2 pm ET

September 15, 10 am PT / 1 pm ET

September 24, 11 am PT / 2 pm ET

September 29, 9 am PT / noon ET

Upcoming webinars on Provider Tools and Return to Care

Have you already opened up your practice, but you’re seeing fewer patients than before? Want to learn more about the latest tools to help you run your business more easily and more efficiently?

Not only will our webinar series show you all the tips and tricks you need to get the most out of Provider Tools, it will also offer insight into running a reopened practice. Whether you’re a Provider Tools expert or a first-time user, whether reopening has gone more smoothly than you imagined or has been a bumpy ride, we’re here for you.

Attend a Provider Tools and Return to Care webinar to learn:

  • How to use Provider Tools to manage your patients
  • How to communicate with patients about coming back for dental visits
  • How to protect yourself, your staff and your patients against COVID-19
  • And more!

Don’t miss out — register today!

August 13, 11 am PT / 2 pm ET

August 21, noon PT / 3 pm ET

August 25, 9 am PT / noon ET

Learn how to manage patients’ info with a new Provider Tools video

To help bring you more tools and better services, we’re releasing a series of new instructional videos about Provider Tools! In our first video, focused on the “My Patients” tool, you’ll learn how to:

  • Use the “My Patients” tool to view info for Delta Dental enrollees
  • Look up a patient’s eligibility, benefits info and treatment history

Whether you want a quick overview of a patient’s info or need to drill down by procedure code or tooth, it’s all available in Provider Tools.

Watch the video to learn how.

Stay tuned for more videos about new features and helpful guides!

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