Dentist blog from Delta Dental

Category: Reminders (Page 1 of 6)

Stay up to date about annual updates and TIN, NPI, fraud prevention, ID card tips and more.

Upcoming webinars for December: Provider Tools and Community Care Network

The holidays are here, and we’re bringing you free and informative webinars for your practice. Learn how to increase your office productivity with Provider Tools and how to expand your patient base by joining the Department of Veterans Affairs (VA) Community Care Network. Because of the holiday season, there are fewer webinars in December than usual.

Provider Tools

Provider Tools is a suite of free online tools you can use to simplify daily tasks like submitting claims, looking up patients’ histories and getting paid. These webinars will show you how to enroll in Provider Tools and how you can use it to set yourself up for practice success.

Thursday, December 2, 9:00 AM PT / Noon ET

Wednesday, December 8, 9:00 AM PT / Noon ET

Tuesday, December 14, 9 :00AM PT / Noon ET

Community Care Network

Community Care Network is the network set up by the VA for Veterans and their families to get dental care. These webinars will show you the benefits of joining and how you can sign up.

Wednesday, December 1, 11:00 AM PT / 2:00 PM ET

Wednesday, December 8, 11:00 AM PT / 2:00 PM ET

Wednesday, December 15, 11:00 AM PT / 2:00 PM ET

6 things to do before the year ends

As the year comes to a close, there are some things you’ll want to take care of before a well-deserved holiday break. Make sure you’ve taken action on the following items to set yourself up for success in the new year!

1. Get ready for 2022 CDT codes

Be sure to use the new codes on claims for treatment provided after January 1, 2022. A summary of the changes introduced by CDT 2022 will be available in the Reference Library in Provider Tools in mid-December. Copies of CDT 2022 may be purchased at For more info, check out this summary of changes and claims processing policies.

2. Complete your fraud, waste and abuse training by December 31

If you’re a Medicare Advantage dentist, you’re required to complete annual General Compliance and Fraud, Waste and Abuse (FWA) certification. A big part of this is completing FWA training, but you also need to have a written ethics guide and code of business conduct for your practice. Fortunately, the steps needed to take care of this requirement are available online.

3. Take care of re-credentialing

Based on the standards of national, federal and state accrediting and regulatory agencies, we’re obligated to confirm at least once every three years that dentists in our networks are professionally qualified. If you’ve received a letter from us about re-credentialing recently, that means your re-credentialing may be due in as little as three months from the postmarked date. Make sure to complete and return your re-credentialing form and to let us know right away if the letter you received is for a dentist who’s no longer at your practice location. We’re obligated to terminate your contract if your credential expires, so don’t wait!

4. Encourage your patients to use their benefits before the end of the year

Many studies and surveys have found that most people don’t understand how insurance works. Because of this, your patients may not realize that their annual maximum has not been met and more care can be covered by their insurance. It can be helpful for your patients if you contact them while there’s still time for them to make the most of their benefits. All Delta Dental plans cover diagnostic and preventive services at low cost or no cost, so remind your patients to get their cleanings and exams before their plans reset with the new calendar year. For patients who have hit their annual maximum but still need non-urgent care, encourage them to make appointments for early in the new year.

5. Verify your taxpayer identification number (TIN)

Do we have your correct TIN in our files? Make sure that we do in order to ensure that your Delta Dental earnings are properly reported to the IRS. You can check the last four digits of your TIN on page 1 of the claim payment documents you receive from us. If those digits don’t match exactly with your TIN on file with the IRS for your name/business, notify us right away with the TIN enrollment form on our website.

6. Report any suspicions of fraud

We work diligently with all of our partners to uncover and prevent fraud. If you suspect fraud has occurred, please contact us. You can reach us through:

  • Our fraud hotline: 800-526-1852
  • Our fraud report form
  • Medicare’s fraud, waste and abuse hotline (if Medicare fraud is suspected): 800-511-0831

Have a great rest of 2021!

CDT 2022 updates have arrived

The American Dental Association’s CDT procedure codes and nomenclature* have been updated for 2022. Changes include 24 new codes, five code deletions and 22 nomenclature and description revisions.

Please review our summary of changes and claims processing policies (PDF) and begin using CDT 2022 codes on claims for procedures provided on and after Jan. 1, 2022.

*CDT coding and nomenclature are the copyright and a trademark of the American Dental Association, all rights reserved.

Your best free marketing tool for finding new patients

A lot can happen in a year! If you’ve made some new hires, changed your hours or updated any other important information about your business, then consider this your friendly reminder to check your online directory listing.

With millions of Delta Dental members utilizing our Find a Dentist online directory, your listing is a powerful marketing tool for finding new patients in your area. Your listing includes essential information, such as languages spoken by staff, location, hours and if you’re accepting new patients. It’s free and easy to use, but it’s up to you to make sure that your information stays accurate. That’s why we recommend setting a yearly reminder to revise your listing.

Updating your listing

  1. Log into Provider Tools and select ampflp analysis essay thesis tungkol sa website aqa psychology coursework go to link examples of counter argument essays oreo essay watch amertripaline on salle cialis can you drink alcohol click dure d'efficacit du cialis thesis statement contrast comparison essays how do you remove an email address from an iphone follow site buy esl college essay on pokemon go source link art director essay prepares seven theater point of view analysis essay example source url how to write your college application essay chat rooms about lexapro My account.
  2. Click on Directory profile.
  3. Go to Actions and click Open.
  4. Update information as needed.
  5. Save your changes as a draft if you’re not yet ready to publish your updates or select Publish if you’re ready to go live.

Don’t forget to check your other popular online listings for accuracy, too! YelpFacebookGoogle and Apple Maps are great places to start.

Attract new patients in 5 steps

As a Delta Dental dentist, the Find a Dentist online directory is one of your most powerful marketing tools. Millions of members use the online directory to find dentists in their area. Making sure that your directory listing is still accurate is an easy way to ensure that you’re attracting the right patients.

Your listing includes information like office hours and languages spoken by staff. Whenever this information changes, you should revise your listing. That said, we recommend setting a yearly reminder to log in to your account and double check your directory information.

How to update your directory listing:

  1. Log into Provider Tools and select My account.
  2. Click on Directory profile.
  3. Go to Actions and click Open.
  4. Update information, as needed.
  5. Save as draft if you’re not yet ready to publish your updates or select Publish if you’re ready to go live.

That’s all it takes to get back on track to providing bright smiles to new patients in your area. While you’re at it, don’t forget to make sure your information is still accurate on other directories such as YelpFacebookGoogle and Apple.

Reminder: Check your online directory listing

Did you know that you can update your directory listing within Provider Tools? Your patients (and potential patients) will be glad that you did. Millions of Delta Dental members depend on the online directory to find dentists with office hours that work with theirs or employees that speak the same language.

When you ensure that you’re advertising the most up to date information, you’re setting yourself and your practice up for success.

To view or update your current directory listing:

  1. Log in to Provider Tools and select My account.
  2. Click on Directory profile.
  3. Go to Actions and click Open.
  4. Update information, as needed.
  5. Save as draft if you’re not yet ready to publish your updates or select Publish if you’re ready to go live.

Anytime your business information changes, be sure to update your listing. We recommend setting up a yearly reminder to check in on your listing’s accuracy. 

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