FYI

Dentist blog from Delta Dental

Tag: direct deposit

Use Provider Tools to submit claims, get answers to your questions

Necessary changes in Delta Dental’s operating practices are directly impacting our processing of paper claims and paper checks, as well as answering customer calls. Using Provider Tools is the quickest, easiest way to get your claims processed, checks paid and questions answered.

  • Submit real-time claims electronically for faster processing and payment, for free.
  • Sign up for direct deposit.
  • Check patient eligibility and benefits.
  • Check claim status and treatment history.
  • Find answers to your questions about fees, benefits, eligibility and pre-treatment estimates.

If you don’t already have a Provider Tools account, it’s free and easy to register.

Need help with registration? Read our handy registration guide. Additionally, we have Provider Tools tutorials (see “Resources” tab), including videos and articles with step-by-step instructions on claims submission, eligibility, benefits, direct deposit and more.

Simplify to make a huge impact

If your practice uses paperless services, congratulations! You’ve taken a major step toward streamlining your office and helping the environment.

If you’re still undecided, please consider the advantages you’ll enjoy with direct deposit (also called EFT – electronic funds transfer) and online claim statements:

  • Access funds more quickly than with mailed checks
  • Avoid lost or stolen checks
  • Reduce clutter, free up storage space
  • View, download, save and/or print documents anytime
  • Impress patients with your eco-friendly office

It’s easy to get started:

  •  Review questions and answers about direct deposit.
  • Register for your free, secure Provider Tools account (each person in the practice who will use Provider Tools should obtain an account).
  • Log in and select EFT and ERA. Review the instructions for EFT.
  • Complete the registration process for direct deposit.

In addition, if you work with a clearinghouse to transmit electronic claims, you can:

  •  Choose ERA (electronic remittance advice) from any or all the carriers you work with by signing up with your clearinghouse.
  • Or, for ERA just from Delta Dental, log in, select EFT and ERA, and follow the instructions for ERA.

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