FYI

Dentist blog from Delta Dental

Tag: patient benefits

Learn how to manage patients’ info with a new Provider Tools video

To help bring you more tools and better services, we’re releasing a series of new instructional videos about Provider Tools! In our first video, focused on the “My Patients” tool, you’ll learn how to:

  • Use the “My Patients” tool to view info for Delta Dental enrollees
  • Look up a patient’s eligibility, benefits info and treatment history

Whether you want a quick overview of a patient’s info or need to drill down by procedure code or tooth, it’s all available in Provider Tools.

Watch the video to learn how.

Stay tuned for more videos about new features and helpful guides!

Use Provider Tools to submit claims, get answers to your questions

Necessary changes in Delta Dental’s operating practices are directly impacting our processing of paper claims and paper checks, as well as answering customer calls. Using Provider Tools is the quickest, easiest way to get your claims processed, checks paid and questions answered.

  • Submit real-time claims electronically for faster processing and payment, for free.
  • Sign up for direct deposit.
  • Check patient eligibility and benefits.
  • Check claim status and treatment history.
  • Find answers to your questions about fees, benefits, eligibility and pre-treatment estimates.

If you don’t already have a Provider Tools account, it’s free and easy to register.

Need help with registration? Read our handy registration guide. Additionally, we have Provider Tools tutorials (see “Resources” tab), including videos and articles with step-by-step instructions on claims submission, eligibility, benefits, direct deposit and more.

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